Shipping Policy

Processing & Delivery Times

As a small business, we source most of our products directly from our suppliers to bring you the best prices and unique finds. Please allow 2–4 weeks (14–28 days) for standard delivery. You'll receive a tracking number once your order ships so you can follow its journey.

Free Shipping

We offer free standard shipping on all orders over $40.00. Please allow 2–4 weeks (14–28 days) for standard delivery.

Orders under $40.00 ship for a flat rate of $7.99.

International Shipping

We ship worldwide to over 200 countries and territories. Please allow 2–4 weeks (14–28 days) for delivery — times may vary by destination.

Order Changes & Cancellations

Need to make a change? Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible — once an order has been processed, we may not be able to make changes.

Returns & Refunds

We want you and your pet to be completely happy! You have 7 days from the date of delivery to request a return or exchange. Please see our full Return & Refund Policy for details.

Questions?

Reach out via our Contact page and we'll get back to you as soon as possible.